Whereas reserving a premium, high-quality car can cost you an arm and a leg, if one of these vehicles is available when you go to pick up what you do reserve, you stand a chance at snagging one for a much lower price. Simply ask if one of these upgrades is available, and come ready to negotiate. (It helps here again to flash that smile and be nice). Travel expert Eric Rosen also recommends being savvy when it comes to paying for car insurance, as many credit card companies include coverage already. “In my case,” he writes, “3 of my credit card companies offer this little perk which saved me $200.”
A technology strategist for an enterprise software company in the collaboration and social business space. I am particularly interested in studying how people, organizations, and technology interact, with a focus on why particular technologies are successfully adopted while others fail in their mission. In my 'spare' time, I am pursuing an advanced degree in STS (Science, Technology, and Society), focusing on how social collaboration tools impact our perceptions of being overloaded by information. I am an international scholar for the Society for the History of Technology. More
Don't take a sleeping bag unless you're actually going camping. They're useless. Most hostels won't even let you use them. Don't pack too many clothes – remember, you'll buy things while you travel. Don't take a huge first aid kit. You really just need a few necessities. Don't take more than three pairs of shoes. Don't take more than two pairs of jeans. But do take soap – most hostels don't supply it.
Conferences, business meetings and events all have one thing in common: lots of good food, and lots of alcohol at the end. But all that good food and all that alcohol aren’t necessarily good. I find that eating food that is too rich and too different from I am accustomed too may cause troubles in falling asleep. Just as well, research has shown that alcohol has an effect on sleeping patterns – and not sleeping well has an effect on the way I perform on the job.
That’s right, I’m not a carry on bag kind of girl … in fact, I like to OVER pack for fear that I might not have everything with me. My favourite suitcase of all time is the Briggs & Riley suitcase because it’s so massive and they come with a lifetime warranty!! When it comes to packing for the kids, I like to use CINDA B bags! I was first introduced to Cinda B bags when I was on The Bachelor over 10 years ago and have been using them ever since!
Analysts at CheapAir.com reviewed more than 351 million individual airfares sold on more than a million international routes in 2016. They tracked flights from the day they went on sale (usually about 11 months in advance) until the day of takeoff to see when each fare hit its lowest point. The resulting map shows how many days before takeoff you should buy your ticket to score the best deal, on average, depending on your destination. 
Sharing Space: It may be awkward to share quarters with your colleague, but take it in stride and make the best of it. Be polite and give them privacy when they ask. Avoid using shared spaces such as the bathroom for extended periods. Get dressed and undressed in a private space to avoid awkward encounters. Offer to leave the room for a half-hour or so while they get ready. Hopefully they’ll get the hint and return the favor.
Carol Roth is a national media personality, ‘recovering’ investment banker, investor, speaker and author of the New York Times bestselling book, The Entrepreneur Equation. She is a judge on the Mark Burnett (Shark Tank, The Voice, Survivor, The Apprentice) produced technology competition series, America's Greatest Makers, airing on TBS and Host of Microsoft's Office Small Business Academy show. Previously, Carol was the host and co-producer of The Noon Show, a current events talk show on WGN Radio, one of the top stations in the country, and a contributor to CNBC, as well as a frequent guest on Fox News, CNN, Fox Business and other stations. Carol's multimedia commentary covers business and the economy, current events, politics and pop culture topics. Carol has helped her clients complete more than $2 billion in capital raising and M&A transactions. She is a Top 100 Small Business Influencer (2011-2015) and has her own action figure. Twitter: @CarolJSRoth
They still remember what it was like to arrive as a tourist, they’re used to giving travel tips to friends and family who visit them, and they’re probably still exploring their new hometown more than other locals do. To connect with a foreign expat, ask around your network for connections to friends of friends. And if that doesn’t work, join expat groups on Facebook.
Go in them to get some insight into the local culture and cuisine by comparing their menus to the ones back home. Check what types of chocolate bars McDonald’s uses in their McFlurrys. (In Geneva they had Toblerone and in South Africa there’s a neon green lime flavor.) See what unusual spices Starbucks adds to their coffee. And compare the prices to the ones back home and other countries you’ve been, just like the Economist does so with their Big Mac index.
When we are on the road, speaking to groups about marketing, we have to bring our laptops and all the other cameras, wires and action guides and stuff that go with it. I have found that having a specific bag just for air travel trips (compared to driving) allows me to keep the weight and just as importantly, the excess stuff, from tagging along with me. It gets me through security much faster. As soon as we return from our marketing seminars, the first thing to do in the office is remove all the things we gathered along the way — most importantly, the sales forms and the business cards of entrepreneurs who need information about our business coaching programs. This is the best way to make sure that you don’t overlook an important sales lead.
Don’t follow the beaten path that every traveller takes, just because you feel like you should. What interests you? What do you want to see and learn about? One of the first stops on my trip was Chernobyl — not exactly a popular tourist destination. I didn’t know anybody who had been there, but it sounded fascinating to me. This is your trip: go where excites you, not where you feel you should go.
I keep a “quick fix” kit in my cabinet and grab it for trips. It contains earplugs, a sleep mask, lip balm, ibuprofen, and extra contact lenses. I also bring flavored tea bags to relax with a cup of tea no matter where I am. As for clothing packing tips, I keep it simple with lots of black. It goes with everything and is difficult to stain! Spanish Sabores
I used to be disastrous with my tech, but now that I have cases for everything, I’m doing much better. It’s worth getting a shell for your laptop, a keyboard cover for accidental spills, a sturdy case for your Kindle, and a waterproof case for your phone. Replacing tech is expensive and spending a day trying to figure out which island you need to fly to in the Philippines in order to get your laptop repaired is frustrating.

You’ll learn a lot about yourself and how to become independent. It’s a cliché, but it’s true. Traveling solo taught me how to fend for myself, talk to people, and handle unfamiliar situations with ease. It’s made me comfortable with myself, helped me learn about what I’m capable of, and allowed me to be super selfish and do whatever I want! It can take some getting used to if you’ve never done it before but do it at least once. Make yourself uncomfortable and surprise yourself. You’ll learn valuable life skills when you push yourself!
Matt, great tips but can’t agree with you on Trip Advisor. Whilst I agree what you stated does go on as with a lot of similar sites ( false reports etc) , I have used it a lot as a guide to hotels, tour companies, private organizations, general travel advice and not once did I think I was deceived. The travellers reports were spot on when I got there and used them. So there is a lot of good in Trip Advisor as a helpful tool when I travel. I think you’re being a little to harsh on them. Keep up the great work for us. Cheers

Careful planning is the secret to every successful trip, and work travel is no different. It’s actually even more important to be uber-prepared when you have the eyes of your boss and co-workers on you. So map out the route to the hotel and double-check the dates on your rental car reservation. Bring an extra alarm so that you don’t miss your flight or show up 20 minutes late to your meeting. Try to carry on your luggage so that your bags don't end up in Anchorage when you're headed to Atlanta.
Whereas reserving a premium, high-quality car can cost you an arm and a leg, if one of these vehicles is available when you go to pick up what you do reserve, you stand a chance at snagging one for a much lower price. Simply ask if one of these upgrades is available, and come ready to negotiate. (It helps here again to flash that smile and be nice). Travel expert Eric Rosen also recommends being savvy when it comes to paying for car insurance, as many credit card companies include coverage already. “In my case,” he writes, “3 of my credit card companies offer this little perk which saved me $200.”
Like one of your correspondents above said – practice pack and pitch. Any old clothes that are serviceable but may have a spot or are heavily worn get packed and pitched along the way. You can always tie a scarf so it covers a spot and you’re never going to see these people again. Your pitch will equal your stuff purchased. And stuff left in Peru, mark it trash bastuda, doesn’t worm its way back into your closet. I also just purchased an Elizabeth and Clarke unstainable tshirt and can’t wait to see if they work well.
When you buy the full tank, the price may be close to the going rates locally, but that's not the gouge. The gouge is that you get no credit for whatever fuel remains in the tank when you return the car. Instead, you donate it to the rental company. So unless Avis, Hertz, or Enterprise is your favorite charity, this option is a nonstarter. And when a rental company fills the car, it typically charges two to three times the local price per gallon (or liter).
For campers, hikers, kayakers and other adventure-bound travellers, packing for travel means more than tossing a toothbrush and change of clothing in a bag. To be prepared for rough terrain, unpredictable weather and small living quarters, you need to plan ahead. A light backpack with an internal frame is a good option for carrying essentials without weighing yourself down. Dual-purpose clothing that's both windproof and water-resistant can help you stay warm and dry, while taking up minimal storage space. Bandages, water bottles, flashlights, insect repellent, sunscreen, and a GPS may take up some luggage real estate, but you'll be happy you have them when and if you need them.
"There's not much that makes me feel like an organized human as much as dividing my belongings into color-coded cubes. It's so wonderful to know exactly where everything you brought is as soon as you unzip your suitcase. Plus, you can very easily move your packing cubes into the drawers of your hotel dresser and instantly be done unpacking and ready to go." — Richelle Szypulski, Assistant Digital Editor
If you want to study the local language before you go, learn something out of the ordinary. Something like, “I’m from Canada and do handstands for exercise.” Locals won’t see it coming and will find it hilarious. Unlike a standard “hello” or “thank you,” an unusual phrase will make you new friends and open new doors to extraordinary travel stories.
As the TSA screening protocol has expanded, I've found small ways to save time during airport screening; I make sure that metal (watch, keys, change, phone, etc.) is in my computer bag - not on my person. And since airport requirements differ, I always assume the TSA will need to see my boarding pass a second time. Finally, for those wearing dress shoes through airport security, consider trading in your laces for a pair of slip-ons. You never know when you may need those two minutes you'll save.

The tips and information here help you know the ins and outs of travel in the Golden State, with tips on best times to travel, transportation, accommodation and camping, even good-sense guides for bicycle fans. Details here can help plan your trip and tell you where to turn for more useful information and insider tips once you get here. Happy planning.


Shrink it. Jessica Ellis, a graphic designer who travels between New York City and Chicago every other week, piles clothing into Eagle Creek Pack-It Compressor bags ($10 to $26, rei.com). “Zipper them, and they take out 80 percent of the volume.” Warning: This can have wrinkly consequences, so if the clothes don’t yet require laundering, lay them flat and place fabric-softener sheets between them. Consider your fresh-smelling clothes a welcome-home present.
For starters, using an unlocked smartphone when traveling internationally will save you money, as you can purchase local SIM cards and use them for local calling, texting, and, of course, for wireless data to connect you to the internet. This is really helpful as you can tether your other phone, tablet or computer via Bluetooth or Wi-Fi, effectively sharing the connection and avoiding roaming charges. An unlocked phone with a local SIM card means uploads of photos and videos can happen as you take them versus waiting to get somewhere that Wi-Fi is offered. Speeds are faster than roaming and if you’re taking part in business conference calls, those sound better, without the delay that comes about when you roam.

Among the best business travel tips around, there are those that suggest how to pack. Indeed, packing for a business trip is not the same thing as packing for a holiday. There is an unspoken rule that one should dress smartly on business meetings. I always make sure to carry a pair of smart pants and a skirt, a couple of dressy tops and nice shoes that I can wear at meetings, and a dress and heels to wear at events and parties. Packing cubes help keeping things in order inside the suitcase, and minimize the risk of creasing.

"Instead of relying on hotel shampoos and soaps, pack your favorite products. Nalgene has a cheap, simple travel kit that allows you to fill a few bottles with your own body wash, shampoo, and other toiletries. It's TSA-approved, spill-proof, and comes in a translucent carrying bag, so you don’t need to worry about getting through security." — John Scarpinato, Assistant Editor

7. Pick the “right” security line. This is more of an art than a science. The best line is usually not the shortest one. Two things to check are the efficiency of the personnel manning the line and the mix of travelers ahead of you. Several things to watch out for include families with small children, unconventional luggage which will likely be inspected, and anyone who looks like they haven’t been in an airport security line in the last 10 years. Picking right can save you literally hours if you travel often. For humorous look at this situation, check out this clip from Up In The Air.
Our flying on business travel tips include many practical tips that can make your business flight more comfortable and enjoyable. For example, what to have in mind when choosing airline, why you should avoid flight connections if you possibly can, why you should check in on-line, how to choose the best seat on the plane, how to beat jet-lag, and many more practical business travel tips. 

One of the greatest aggravations when flying for work is getting to the airport late; well, when not checking bags, you can usually skip the lines at the counter and head straight to getting probed and prodded at security (after checking in online). Brought your company notebook and worried about it getting tossed about by the luggage handlers? You avoid that anxiety when you handle it yourself for the entire trip. Additionally, you have eyes on your bag for the whole trip, so you can rest (and fly) assured knowing that your bag won’t get misplaced en route.
You’re probably not drinking enough, especially if you’re traveling through hot, humid countries. If you can drink the tap water, make the most of it and get your two litres of water a day. If not, help the environment by bringing a Steripen along, rather than buying dozens of plastic bottles of water — a Steripen kills more than 99.9% of harmful microorganisms, including giardia, bacteria, viruses, and protozoa, making tap water safe to drink.
Most people choose mid-morning to start their exploration. Get to the main attractions and famous sights as they open and relish the luxury of having the place all to yourself. It’s a great way to enjoy the otherwise crowded touristy places in peace. Be an early riser. Get ahead of crowds. As a family traveler, I’d say waking the kids up at the crack of dawn is hard but well worth an effort. Better than dealing with the hordes of tourists and cranky kids. Isn’t it?

But there's an exception to this rule: If you're packing something really valuable, you may want to consider purchasing excess valuation (EV) from your airline. It's not insurance per se, but it increases the airline's liability limit. You'll likely have to ask your airline for it directly; carriers don't often advertise EV, and many travelers have never even heard of it. You can sometimes buy baggage insurance from car-rental companies and travel agencies as well.


Our best example of this was whilst in Siem Reap in Cambodia. We were desperate to see the temples of Sambor Prei Kuk, but couldn’t find any tour companies who would take us there for less than $120. After joining the local Facebook group, I asked the question, and within an hour had received a dozen private messages. It took a bit of time to sort them all out, but all seemed legitimate, and after some more research we ended up getting a private driver for $80 from a small company who wouldn’t have shown up in many Google search results.

What happens if you don't follow the Transportation Security Administration's (TSA) 3-1-1 rule for carry-on luggage? Attempt to bring a large bottle of shampoo or a full-size gel deodorant through the security line and the TSA will likely confiscate your stuff, holding you up in line in the process. So get familiar with the agency's rules: All liquids brought onto planes must be in 3.4-ounce bottles or smaller and inside a single, clear, quart-size zip-top bag.

If you arrive at your destination stress-free but some of your clothes aren't as lucky, try this trick: Hang the item in the bathroom while you take a shower and let the steam work out the wrinkles. If that doesn't work, try Brown's secret weapon—a spray-on de-wrinkler. Brown swears by Downy Wrinkle Release, which is often sold at newsstand stores inside the airport.


Trying to figure out what to wear on a business trip can be a real struggle. The modern, professional woman needs a wardrobe and a service to keep up with her busy lifestyle. Take the stress out of packing and consider a continuously changing wardrobe, without the guilt of buying new clothes, growing tired of them, or going through the hassle and cost of dry cleaning. Businesses like Armoire offers a data-driven and curated closet for women based on style and fit preferences. This includes unlimited exchanges so you always have something new to wear for every occasion. Forget about the days of “What should I wear?” and focus on what really matters.
Food is now my absolute favourite way to get to know a place better. I love trying new things, and I’ve found a thousand amazing dishes that I never would have discovered if I’d continue to eat from supermarkets. Trying new food isn’t scary, and you’ll build your confidence up as you fall in love with more and more things. Try everything, even if you have no idea what it is. I promise you won’t regret it.
As for being open, most folks on earth are nice, kind and will chat you up for a bit. I made a few awesome friends here in Fiji by being open, by saying “bula!” and by extending the conversation just a little bit. Sharing your thoughts, and connecting, helps you make friends and if you haven’t made at least a handful of travel buddies over the years you’re missing the point.

Asking is the quickest way to get a discount but it’s also the quickest possible way to piss off an Airbnb host. This is what differentiates the pros from the newbies. My general policy as a host — which I’ve been doing since 2011 — is to turn away hagglers because it signals a problem guest. It’s still possible, though, to get a confirmed booking and save some money without irritating a host so much they end up declining a guest’s inquiry outright. The trick is learning how to do it delicately.
Throughout the year festivals are held in almost every small Icelandic town and village, that thematically reflect the historical and environmental soil from which they sprang; from Siglufjörður’s Danish Days in the West to Dalvik’s Great Fish Day in the North, each town occupies its own calendar space, attracting large numbers of visitors who join the townspeople in celebrations of local music, food, dance, and drink.
One thing I thnk you’d love which you may not yet know about is PortaPocket. Lets you safely, hands-free carry small essentials ON your body. Much more than any neck safe, money belt or leg wallet. It’s a patented, wearable system that’s modular, so it’s really ALL of those in one, and works almost ANYwhere on your body (& either under/over your outfit). Super confy, detachable/interchangeable, easy to use. Go from a workout to a night out without skipping a beat. I won’t leeave home without ’em, and haven’t relied on a purse to carry my valuables in over 10 years. Freedom = GOOD!!
It’s important to be memorable to your clients in each of your business travels. Not being able to leave a lasting positive impression in their minds can only mean your trip is not as successful as it should be. But, there’s more than one way to impress, and it’s a good idea to know all of them. Read about the four essentials for being the person people remember.
DVT causes leg pain, but the real concern is that part of the clot could break off and flow to the heart or brain, causing severe injury or death. In its DVT pamphlet for travelers, the FAA advises airline passengers to increase leg-muscle activity while flying by walking around in the cabin or exercising lower legs and ankles from a seated position.

That’s right, I’m not a carry on bag kind of girl … in fact, I like to OVER pack for fear that I might not have everything with me. My favourite suitcase of all time is the Briggs & Riley suitcase because it’s so massive and they come with a lifetime warranty!! When it comes to packing for the kids, I like to use CINDA B bags! I was first introduced to Cinda B bags when I was on The Bachelor over 10 years ago and have been using them ever since!

Despite the constant rise of popularity in Skype and other modes of video conferencing, meeting in person has not become an extinct activity. If you are a young professional or recent graduate, business travel will likely be part of your job at some point. If you happen to be a lucky consultant, you will reach frequent traveler status faster than you can say “priority boarding." After reaching the frequent traveler status just a few months into my new job, I hope to bring some value to those who share aspects of my life on the road.
Work-Around: If you unexpectedly decide to rent a car in Europe, use your laptop, notebook, tablet, or smartphone to book your rental through a U.S. website. Just make sure you reach a U.S. website; often, when you go online overseas, the default site that appears is the local version of a company's website. If access to a U.S. site seems blocked, try a Canadian site.
Having trouble paying for your next jaunt? Invite a few friends. The more people you can get to pool money into a single getaway, the better. Groups of travelers hitting the road together can see huge savings on packages, accommodations, and more, whether by taking advantage of low-priced vacation rentals or snapping up discounted group package rates.
I used to work at a Consulate here in Germany for around 3 years. In my experience dealing with people and their lost documents, I can tell you that a photocopy/scan means nothing. We can only take originals. If they don’t have any (because of theft) we have ways to verify their identity through questioning and online electronic methods of checking their facial structure etc.
Everyone aspires to pack light. Some travelers are successful, others can’t help but bring everything and the kitchen sink. Here on our blog, packing light tips are the most popular posts. Even veteran light packers like Jeremy and I are always open to new ideas. Packing light is a process, not a goal. We can always get better. So we asked our favorite travel writers, speakers, designers, and CEOs, “What’s your best, non-obvious tip for packing light?“
"Unless you're traveling super long haul, you don't need a $50 neck pillow or $300 noise canceling headphones. Bring some foam earplugs if you want to sleep on the plane, and roll up your jacket for a pillow. Same comfort for a lot less money," says Hester, a writer at Our Next Life early retirement blog, and veteran of "100+ flights a year and 80+ hotel nights."
At many hotels, check-in and checkout times are far from set in stone. Loyalty members often get the option of early check-in or late checkout, and sometimes hotels offer the option with certain packages or room types. And if you've got a late flight or just need a home base for a few more hours, it never hurts to call the front desk and ask. Often, the hotel will be happy to oblige.
When I was in Peru in 2010 with the intention of hiking the Machu Pichu Trail,that year there was massive floods and we were not allowed to do that hike.I had a Goretex jacket,hiking poles and boots ,and also I purchased some things along the way ,I had another 50 days left of my trip in South America and I did not want to carry all this extra stuff in my pack sack,one of the guides told me / us that we should send it home , from Lapaz Bolivia,where postage was cheap ,about $40 USD. Doing this I saved lots of space and weight,if you want to buy something some where sent it home ,mail parsel post.
For an easy and often fun way to get around California’s larger cities and communities, do what an increasing number of locals do and hitch a ride on a bus, subway, ferry, or light rail system. Using public transportation can be an efficient, affordable, safe, and eco-friendly option, particularly in areas where roads, parking, and urban traffic can be confusing and frustrating. Some transit systems let you buy multi-day passes; check ticket options online before you arrive to get the best deals. Two companies, Citypass and Go, also offer deals on local transportation options in San Francisco and Southern California. 
The Healthy Business Traveler works out before dinner. This travel tip is something I’ve employed religiously and it’s done more than anything to keep my health in check when I travel for work. By setting a firm rule that when the day is done you are going to get a workout in before you go out to eat with the customer or your colleagues is a game changer.
“For me, the key to packing light is clothing choice. I always favor synthetic materials for undergarments and insulting layers in favor of cotton because they are lighter weight and don’t take up a lot of volume. They also dry quicker if you need to launder while on the road. For instance, I’d favor a Polartec quarter zip over a heavy cotton sweater. Smart wool is another alternative.”
One of the best business travel tips I ever got was given to me by a friend back in 1998 (yes, that long ago). He suggested to join Alitalia Millemiglia program, so that each time I’d fly, I’d be awarded with some miles and then, as soon as I’d reach a certain number of miles, I could use them to get a free plane ticket or to get an upgrade to business class (discover the perks of flying business class in this post).
That’s right, I’m not a carry on bag kind of girl … in fact, I like to OVER pack for fear that I might not have everything with me. My favourite suitcase of all time is the Briggs & Riley suitcase because it’s so massive and they come with a lifetime warranty!! When it comes to packing for the kids, I like to use CINDA B bags! I was first introduced to Cinda B bags when I was on The Bachelor over 10 years ago and have been using them ever since!
We all want to keep our money secure while traveling. Prepaid credit cards, which are often billed as a safer and more convenient alternative to carrying cash abroad, might seem like a smart option. You purchase a card and load it with funds in your preferred currency ahead of your trip. And if your card gets lost or stolen, you can cancel it immediately. Simple, right? Unfortunately, it's not so simple.
Want to know how to travel the world? I’ve put together a page full of useful travel resources with tips and tricks I’ve learned after consistently traveling for over ten years. Learn how I make a living while traveling, the best travel hacks that will save you money, how to find cheap flights and accommodation, how to choose the best carry-on luggage, how to choose the best travel camera, how to start a travel blog, and more.
So many travellers preach that it’s all about experiences not possessions, but you know what? Sometimes possessions can offer beautiful reminders of the experiences you’ve had. I only started buying souvenirs from every country I visited in the last year, and I wish I’d been doing so from the start of my trip. And if you’re worried about space in your backpack, just mail them off to a friend or family once you’ve bought them and your pack will be none the heavier. My friend Jaime collects magnets from every place he visits and I’m so jealous of his collection!
If it’s a long business trip, you may have plenty of time to connect with local companies. It is, therefore, a good idea to start contacting them via social media and email a good few weeks or months beforehand so you have pre-scheduled meetings when you land. Also, pack wisely and include a power bank that can recharge your phone. It is also advisable to land a few days before your meetings/events so that you have the time to relax and get rid of the jet lag. Lastly, make sure to do some sightseeing; sometimes inspiration comes from quite unlikely places.
We all want to keep our money secure while traveling. Prepaid credit cards, which are often billed as a safer and more convenient alternative to carrying cash abroad, might seem like a smart option. You purchase a card and load it with funds in your preferred currency ahead of your trip. And if your card gets lost or stolen, you can cancel it immediately. Simple, right? Unfortunately, it's not so simple.
One of the first lessons I learned on the road was that your plans will nearly always change. You’ll arrive in a place and hate it and want to leave immediately, or you’ll fall in love with a destination and want to spend longer there. You’ll make friends with a group of awesome people and want to change your plans so you can travel with them for longer, or you’ll find out about an amazing town that’s nearby and want to head there instead.
Is there any website where you can meet up travelers and make plans. I don’t know if that’s a bad idea lol but I have a friend I travel with but he can’t make it all the time and even thought I have travel alone, i do prefer traveling with someone else for help with picture, life talk, and just being a little safer tbh even though I do agree with you that most places are safer than media makes them up to be. Any suggestions?
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